1. Introduction
Gen Trix (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR).
2. Data Controller
Gen Trix is the data controller for the personal data you provide via our website. If you have any questions about this policy or how your data is handled, please contact us via the form on our website.
3. What Personal Data We Collect
We may collect and process the following personal data:
- Identity Data: Name, title
- Contact Data: Email address, phone number (if provided)
- Message Content: Any information you include in your inquiry
- Technical Data: IP address, browser type, and operating system (collected minimally and anonymously for security purposes)
We do not use cookies for marketing or profiling. Any cookies used are strictly necessary for site functionality.
4. Lawful Basis for Processing
Under UK GDPR, we process your personal data based on the following lawful grounds:
- Consent: When you voluntarily submit information via our contact form
- Legitimate Interests: To respond to inquiries and maintain secure communications
- Legal Obligation: Where required to comply with applicable laws
5. How We Use Your Data
We use your personal data to:
- Respond to your inquiries
- Provide strategic advisory services
- Maintain secure and confidential communication
- Comply with legal and regulatory obligations
We do not share your data with third parties unless:
- You give explicit consent
- It is required by law
- It is necessary to deliver our services securely
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal, regulatory, or contractual obligations.
7. Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Erase your data (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us via the website.
8. Data Security
We implement appropriate technical and organisational measures to ensure your data is protected against unauthorised access, alteration, or disclosure. All communications are handled with discretion and confidentiality.
9. International Transfers
We do not transfer your personal data outside the UK. If this changes, we will ensure appropriate safeguards are in place in accordance with UK GDPR.
10. Contact
For privacy-related inquiries or to exercise your data rights, please contact us via the form on www.gen-trix.com.